NY SKYRIDE: Frequently Asked Questions

1. What is the NY SKYRIDE?
2. Where is the NY SKYRIDE?
3. When is the NY SKYRIDE open and do I need reservations??
4. How long is the NY SKYRIDE?
5. Where do I get tickets?
6.What is the Fast Track Program?
7
.When is the best time to come?
8. How long are tickets valid for?
9. Are tickets refundable?
10. Are there any specific health or height requirements?
11. How I do contact the NY SKYRIDE ?

 

1. What is the NY SKYRIDE?

NY SKYRIDE is the premier New York Sightseeing tourist attraction and offers New York’s one and only virtual tour simulator.  It is an exciting adventure tour of New York City located on the second floor of the Empire State Building.  Narrated by actor Kevin Bacon, the NY SKYRIDE is a unique experience that takes guests on a virtual tour of New York City.

Through the magic of flight simulation, guests “fly over” over 30 sights New York is famous for without ever leaving the second floor of the building.  In addition, the experience includes 2 pre-shows.  The first called “I am New York” and “Top 10 Things to do in New York”, a presentation on all that New York has to offer visitors.

2. Where is the NY SKYRIDE?

The NY SKYRIDE virtual tour simulator is located on the second floor of the Empire State Building. Entrance to the SKYRIDE is from the 33rd Street entrance (not the main 5th Avenue entrance). Enter the building at 33rd Street and turn left up the escalator.

3. When is the NY SKYRIDE open and do I need a reservation??

NY SKYRIDE runs all day from 8AM to 10PM, 365 days a year (with curtailed hours on Thanksgiving, Christmas and New Years). There are no time and date reservations.

4. How long is the NY SKYRIDE?

The complete SKYRIDE NYC attraction / virtual tour and preshow presentation is approximately a half hour long.

5. Where do I get tickets?

You can buy your tickets from the NY SKYRIDE Box Office or online at a cost savings.

Group tour tickets should be purchased through our group tours department 212 279-9777 x208 or by emailing us at reservations@skyride.com.

When purchasing online, please print your tickets out and bring them to the NY SKYRIDE Box Office.

Qualified and licensed operators must call 212-299-4904 for group reservations and industry rates.

For Retail Group Tour and Travel reservations, please email us at reservations@skyride.com or call 212-299-9777 x 208.

6. What is the Fast Track Program?

FAST TRACK allows guests to bypass a majority of the Observatory waiting line when purchasing a COMBO ticket. Waiting lines for the Observatory can vary from 15 minutes to 3 hours depending on the season.

7. When is the best time to come?

NY SKYRIDE runs all day from 8AM to 10PM, 365 days a year (with curtailed hours on Christmas eve, Christmas Day, New Years eve and New Years Day). The quietest times for us are in the morning and lunchtime but that can vary.

8. How long are tickets valid for?

Tickets are good for one year from date of purchase.

9. Are tickets refundable?

Once a ticket is purchased it is good for (1) year. NY SKYRIDE does not issue refunds on unused tickets.

10. Are there any specific health or height requirements?

As with any moving attraction there are certain precautions needed.  People with a history of heart ailments, neck or back pain, motion sickness, fainting or dizzy spells should exercise caution.  Pregnant women should not ride the NY SKYRIDE.  Minimum height for the NY SKYRIDE is 36”.  Children may not sit in laps and must be able to sit in a seat by themselves.

11. How I do contact the NY SKYRIDE?

The offices and attraction are located at 350 Fifth Avenue, New York, NY 10118. Reservations for group tours of New York can be made by contacting Group Tour Sales at 212 279-9777 x 208 or email a reservation to reservations@skyride.com.
Contact Us for more information.